Contact us
Talk to someone who reads the code.
No qualification call, no discovery form. Tell us what you are running and we will tell you whether we can help.
Where to write
Pick the right inbox.
Sales and demos
Pricing, procurement, security review packets, or a walkthrough against your own traffic.
Technical support
Collector issues, instrumentation questions, anything that looks like a bug. Answered by engineers on rotation.
Security reports
Disclosure goes straight to the on call engineer. We acknowledge within one business day and never involve lawyers first.
What happens after you write
01 / SAME DAY
A real person replies, usually within a few hours during European or North American working hours. It will not be a template.
02 / WITHIN A WEEK
Thirty minutes on a call, screen shared, running against a sample of your own traffic. If we are a bad fit we will say so on that call.
03 / IF IT FITS
A fourteen day trial on your infrastructure with an engineer in a shared channel. No card, no auto conversion at the end.
Registered office
SebyAI Labs
Unit 4, Kilcarra House
18 Sir John Rogerson Quay
Dublin 2, D02 RK57
Ireland
Support hours
Monday to Friday, 08:00 to 20:00 UTC
Severity one paging is 24 hours, every day
Phone
+353 1 903 8871
Still deciding?
Read how the collector works and what it does with your data before you write to us.